Participants will continue to explore the important concepts and practices related to Alternative Response. Topics include: The case management process from intake to case closure; Protective Factors Questionnaire; Alternative Response Consent form and brochure; developing a family plan; case mapping and group supervision; community services and supports available to Alternative Response families; Prevention Assessment; how and why do a Prevention Plan; using the Division of Children and Family Services purchase card; Family Team Meetings; timeframes, documentation and case closure process.