Estimated Unit Duration: 4 hours total: 1 hour Self-Paced Online; 3 hours Face to Face
Participants will learn about the new case staffing process, how to facilitate critical thinking with workers, be mindful of biases, and to carefully consider the impacts of stress and how to support and promote self-care with workers.
For enrollment, you need to start in LINK-EDC to get the enrollment key.
Estimated Unit Duration: .5 hour Self-Paced Online
Description: Participants are introduced to the CCFL On-line Classroom (OC) addressing specific Supervisor log-in requirements necessary to be able to review trainee’s progress during New Worker Training (NWT). Topics include: levels of access for the OC, navigation, trainee progress reports, locating case management resources and messaging functions.
For enrollment, you need to start in LINK-EDC to get the enrollment key.